With the holiday market dominated by a few highly visible brands we operate a grading system across the best holiday company award categories, based upon the number of passengers carried. This enables smaller companies/brands the opportunity to be recognised and rewarded by their customers.
- More than 80,000 pax per year
- 10,000 to 80,000 pax per year
- Less than 10,000 pax per year
A holiday company (tour operator) buys - or owns in some cases - a high volume of travel components across carriers, accommodation and services. These components are then assembled into packages for purchase by the consumer, all for one price. The packages are sold via travel agents (independent or owned) or through the phone and internet. Niche tour operators may specialise in destinations, activities and experiences or a combination thereof.
Open to companies and brands that:
Offer land based package holidays (Cruise holiday operators should enter the Cruise Lines sector, retailers should enter the Travel Retailers and Holiday Booking Companies sector).
Have valid ATOL protection and display on the CAA website authorised passengers for the year of the licence holder's current licence.
OR, provide customer protection in the event of company failure via a recognised bonding or insurance scheme.
A01 : Best Family Holiday Company
- Holidays that includes facilities and entertainment programmes for children
A02 : Best Luxury Holiday Company
- Holidays featuring upscale to luxury accommodation (see International Hotel Brand Awards) - generally 5 star and above, scheduled flights, private transfers etc.
A03 : Best All-Inclusive Holiday Company
- Holidays that - along with flights, transfers and accommodation - include a minimum of three meals daily, beverages, most alcoholic drinks, gratuities plus a range of sports, activities and entertainment within the holiday price.
A04 : Best Singles Holiday Company
A05 : Best Disabled/Accessible Holiday Company
- Packaged holidays for guests requiring enhanced accessibility or specific facilities and products for disabled travellers. SPECIALIST TOUR OPERATORS ONLY, not Villa Holiday Companies or Hotels
A06 : Best Weddings & Honeymoons Holiday Company
A07 : Best Special Interest Holiday Company
A08 : Best Activity/Sports Holiday Company
- Guest participation holidays: cycling, diving, golf, riding, sailing, sports trekking etc.
A09 : Best Ski & Winter Sports Holiday Company
A10 : Best Escorted Tours Holiday Company
A11 : Best Escorted Adventure Holidays Company
- "Off the beaten track" holidays to remote or extreme locations accompanied by professional guides.
A12 : Best Coach Holidays Company
- Coach operators specialising in UK tours should also consider entering the UK/Domestic holidays sector
A13 : Best Rail Holidays Company
A14 : Best Camping & Mobile Holidays Company
A15 : Best Safari, Wildlife & Nature Holidays Company
A16 : Best Holiday Company to Western Europe
- Example destinations: Belgium, France, Netherlands, Republic of Ireland
A17 : Best Holiday Company to Central & Northern Europe
- Example destinations: Austria, Denmark, Finland, Germany, Iceland, Norway, Sweden, Switzerland
A18 : Best Holiday Company to East & Southeast Europe
- Example destinations: Bulgaria, Croatia, Czech Republic, Northern Cyprus, Poland, Romania, Russia, Turkey
A19 : Best Holiday Company to the Iberian Peninsula & Islands
- Example destinations: Azores, Balearic Islands, Canary Islands, Gibraltar, Madeira, Portugal, Spain
A20 : Best Holiday Company to the Italian Peninsula & Malta
- Example destinations: Corsica, Italy, Malta, Sardinia, Sicily
A21 : Best Holiday Company to Hellenic Europe
- Example destinations: Corfu, Crete, Cyprus, Greece, Greek Islands
A22 : Best Holiday Company to the USA
A23 : Best Holiday Company to Canada
A24 : Best Holiday Company to the Caribbean & Bermuda
- Example destinations: Antigua, Bahamas, Barbados, Cuba, Grenada, Jamaica, St Lucia
A25 : Best Holiday Company to Central & South America
- Example destinations: Argentina, Brazil, Chile, Ecuador, Galapagos, Mexico, Peru, Venezuela
A26 : Best Holiday Company to Africa
- Example destinations: Botswana, Egypt, Kenya, Namibia, South Africa, Tanzania, Zambia
A27 : Best Holiday Company to the Middle East
- Example destinations: Iran, Israel, Jordan, Lebanon. Oman, Saudi Arabia, United Arab Emirates
A28 : Best Holiday Company to Australasia
- Example destinations: Australia, Fiji, New Zealand, Papua New Guinea, Samoa, Tonga
A29 : Best Holiday Company to Southern Asia
- Example destinations: Bangladesh, Bhutan, India, Myanmar, Nepal, Pakistan
A31 : Best Holiday Company to East & Central Asia
- Example destinations: China, Hong Kong, Japan, Korea, Mongolia, Tibet
A32 : Best Holiday Company to the Indian Ocean
- Example destinations: Madagascar, Maldives, Mauritius, Seychelles, Ski Lanka, Zanzibar