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What a year!

The results of The British Travel Awards for 2016 were announced on 23 November at a glittering gala ceremony in front of a record number of guests from the travel and leisure industry.

152 awards were presented to winners in categories including best travel money retailer, car hire, weddings and honeymoons plus the best tour operators to all regions of the world, coach holiday companies, travel insurance, cruise and best hotels and villas in the UK and overseas – and of course customer service categories.

VoteCastPlease click the main tabs to discover this year’s category winners and finalists.

This year 333,200 consumers registered to place their votes and give their opinions on the additional Travel Vision survey which runs alongside the BTA voting categories. A whopping 1,332,516 votes and opinions were cast between 4 July and 30 September 2016. To encourage votes, the BTAs offered consumers the chance to win some fabulous holiday prizes via the BTA Prize Chest, so thanks to all those companies who donated prizes to help incentivise customers to vote.

Since 2008 the BTA votes and processes have been verified by leading global business practitioners, Deloitte, to ensure the integrity and transparency of The BTAs is maintained and the winners can confident that they have been voted the best in their field by validated customer votes. This year saw a more diverse mix of winning companies than ever before, once again recognising small, medium and large companies across many of the categories.

We’d like to thank our sponsors and media partners for all their support during the months leading up to the results night and in particular Trinity Mirror national and regional newspapers, TravelMole - and our new broadcast media partners at Made Television who filmed the proceedings on 23 November for a special two-hour British Travel Awards programme across the Made TV city channels around the UK on 24 November.

It was a great night and you can see (and download) all the pictures from the event at

LoriFinally, our most sincere thanks to all the consumers who voted in this year’s awards – your votes and opinions are what really count for the winners of the BTAs – the only purely consumer voted awards in the travel industry – so thanks for taking the time to vote for your favourites. Industry nominations for the BTAs 2017 open on 1 April until 31 May – and then the consumer voting period opens in July. So, check out this year’s winners – and put a note in your diary to get involved for next year!

All the best!

Lorraine Barnes Burton
British Travel Awards