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Cruise lines

Definition

A company that owns or operates a fleet of cruise ships and markets cruise itineraries to the public through travel retailers or by direct sell.

Entry criteria

Open to cruise lines/brands that:

Offer packaged cruise holidays on vessels they own or operate.
Have valid ATOL protection and display on the CAA website authorised passengers for the year of the licence holder's current licence.

OR, customer protection must be provided in the event of company failure via a recognised bonding or insurance scheme.

A41 - Best Luxury Cruise Line

Cunard
Hebridean Island Cruises
Princess Cruises
Silversea
Viking Cruises

A42 - Best Family Cruise Line

Norwegian Cruise Line
P&O Cruises
Royall Caribbean International
Thomson Cruises

A43 - Best Specialist Cruise Line/Ocean

Azamara Club Cruises
Hurtigruten
Saga
Silversea
Voyages to Antiquity

A44 - Best River Cruise Line

APT
Emerald Waterways
Riviera Travel
Saga
Scenic
Viking Cruises

A45 - Best Large Ships Cruise Line

Cunard
Norwegian Cruise Line
P&O Cruises
Princess Cruises
Royal Caribbean International

A46 - Best Midsize Ships Cruise Line

Holland America Line
Oceania Cruises
Saga
Thomson Cruises
Viking Cruises

A47 - Best Small Ships Cruise Line

Cruise & Maritime Voyages
Hurtigruten
Seabourn
Silversea
Voyages to Antiquity

International hotel and
resort brands

Definition

A hotel brand is a group of properties operating under one identity - not individual hotels or umbrella companies operating multiple brands. These categories are also open to companies who represent collections of individual hotels and market them under a common identity.

Entry criteria

With no uniform global star rating system for hotels, the naming convention for the hotel categories is broadly based upon a collapsed market class model - so consumers a better placed to recognise the general attributes of the competing brands.

A48 - Best International Luxury Hotel Brand

Jumeirah
Park Hyatt
Small Luxury Hotels of the World
Sofitel
Tai Hotels, Resorts and Palaces

A49 - Best International Upscale Hotel Brand

Elegant Hotels Group
Iberostar Hotels & Resorts
Pullman
RIU Hotels & Resorts
Sensatori

A50 - Best International Midscale Hotel Brand

Barcelo Hotels & Resorts
Jurys Inn
Mercure
Novotel
Park Inn by Radisson
Ramada

A51 - Best International Economy Hotel Brand

Days Inn
Howard Johnson
ibis Hotels
Motel One
Tune Hotels

A52 - Best All-inclusive Hotel & Resort Brand

Dreams Resorts & Spas by AMresorts
Elegant Hotels Group
Holiday Village
RIU Hotels & Resorts
Sandals Resorts

Ferries/short-sea crossing

Definition

Ferry operators who provide scheduled routes and timetables for the transport of passengers and/or vehicles across recognised sea routes or rivers across recognised sea routes and rivers.

A56 - Best Ferry/Mini Cruise Operator

Brittany Ferries
DFDS
Irish Ferries
P&O Ferries
Stena Line

A57 - Best Car Hire Provider

Avis
Budget
Enterprise
Sixt rent a car